Below Terms and Condition will be applied for the use of online e-commerce platform of Tutto.lk
This is an electronic record of Electronic Transactions Act. No 19 of 2006 and for any amendments done to the Electronics Transactions Act No. 19 of 2006.
This is a comprised document and no signature is required.
- INTRODUCTION
Tutto.lk is a Sri Lankan based e-commerce platform owned by Tuttofare Holdings (Pvt) Ltd., (PV 00233406). Tutto.lk herein after referred to as “we” or “Tutto.lk” and the USERE/CUSTOMER who accessed the Tutto.lk e-commerce web portal herein after referred to as “You”.
This document is consist of terms and conditions of your access or use of Tutto.lk using any types of electronic devices and by using this e-commerce platform or site, hereby you will accept these terms and conditions consists on this document. Herein after this electronic document consists of terms and conditions is referred to as “User Agreement” and the User Agreement deemed affective from the time of using this site by you. In the case that you have not agreed to any on these terms and conditions please do not use or access to this site in any means.
Tuttofare Holdings (Pvt) Ltd., reserves all its rights to change, modified, add or remove any of its Terms and Conditions without any prior notice and updated terms and conditions will be displayed electronically on this website where such terms and conditions will be affective from the time the new terms and conditions posted on the website.
The Tutto.lk e-commerce platform allows you to access online store through local (Sri Lanka based) suppliers in listed categories on this website.
- HOW TO BUY FROM TUTTO.LK
You can reach www.tutto.lk to access the website and buy your preferred products either as a guest or login user. To access certain features of Tutto.lk, you may require to create a user account as a “Customer” and input some of your personal information for the verification of your identity.
By creating and accessing to Tutto.lk you will accept the terms and condition herein. Tutto.lk has its own rights to remove or change the account for the betterment of the users/customers of Tutto.lk.
The user is solely responsible for their credentials, user name, password and user should always ensure to input correct information and should not input any fake information which may lead to mislead. You should immediately inform us if anyone stolen your password.
By accessing the Tutto.lk you are accepting and confirming that you are legally binding for contracts and you are at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian.
By accessing the Tutto.lk you are accepting that Tutto.lk is an e-commerce platform that is act only as a facilitator for independent third party suppliers to sell their products and the products displayed on this site are the responsibility of the vendors and is not guaranteed as completely accurate by us.
However, strict action will be taken against for those who have involve in activities of providing the misleading information or selling a product that has a deviation from the displayed product to protect the users of Tutto.lk and please inform us immediately if found such a case.
By accessing the Tutto.lk you are accepting that Tutto.lk is an internet based e-commerce platform and the technical failures are acceptable for continuous availability of this site. However, we will put all our efforts to ensure uninterrupted service for the betterment of all users.
By accessing the Tutto.lk you are accepting that you are not legally authorized to download any information, images etc., from this website for any other purposes.
By accessing the Tutto.lk you are accepting that you have no rights to do any harm by any means so ever to this site by uploading unwanted images, viruses, or any other activities like that.
By accessing the Tutto.lk you are accepting that Tutto.lk is owned the all comments, messages and any other inputs you would feed to the site and same will be not returnable.
By accessing the Tutto.lk you are accepting that, you yourself take your own responsibility of using the e-commerce platform on prudent manner and Tutto.lk will not be liable for any damage or loss cause by third party activities.
- COMMUNICATION AND LANGUAGE
English and Sinhala language can be used to communicate with Tutto.lk for any required communications with Tutto.lk
All official communication has to be sent through an e-mail to support@tutto.lk and for any help, inquiries and any additional information you may reach to our Hotline as displayed on the website.
- LEGALITY
By accessing the Tutto.lk you are accepting thatall of your transaction should be legal in accordance with the all legal aspects of Democratic Socialist Republic of Sri Lanka.
- INTELLECTUAL PROPERTY
By accessing the Tutto.lk you are accepting that you have no rights to harm/damage the intellectual property of either Tutto.lk or any others in the society by suing of Tutto.lk e-commerce platform.
If you found such event please e-mail to support@tutto.lk immediately.
- FORCE MAJEURE
By accessing the Tutto.lk you are accepting that Tutto.lk is not responsible and not in our control for any damage or loss to you cause by Force Majeure events include, Technical failures, Act of God including natural causes such as fire, storms and floods etc., Governmental or societal actions (war, invasion, civil unrest, labor strikes), IT infrastructure failures etc.
- TERMINATION
By accessing the Tutto.lk you are accepting that Tutto.lk has its own rights to terminate the agreement at its own discretion or at the event of breaching the contract herein.
- CONTACT US
You can contact vide email or Hotline as displayed on our website.
- REFUND AND RETURNS
Return of products due to any damage/deviation from the product specified on website can be inquired through the link given here.
Strict action will be taken against for any major deviations and refund of such fund transferred will be possible after a verification process and same will be refunded through banking system and banking time will be taken for the same.
If you have not received the ordered item within 7 working days from the time of placed please contact Tutto.lk from here or you may contact our hotline.
- CHARGES, TAXES AND FEES
By accessing the Tutto.lk you are accepting that, Product will be selling at a displayed price on website not the price necessarily the price mentioned on particular product (Price may vary due to inherent charges cause by online selling) after adjusting relevant Transport charges as per the location.
By accessing the Tutto.lk you are accepting that you are liable to pay relevant Taxes imposed by the government while purchasing the product through Tutto.lk.